The UV-C LED chips is smaller, more energy efficient, less toxic (mercury free), and more economical compared to traditional Mercury based UV technology. The UV-C wavelength is 275 nanometer spectrum that is uniquely suited to eradicate bacteria and germs even before they have a chance to spread.
This is a very typical question we get frequently and here is how it happens and how to fix it. The CPAP hose is a universal size so it should fit into any cleaner. The cause of that your CPAP hose can not plug into the cleaner is because the part that belongs to your CPAP mask end sticking inside of the hose. You will need to pull it out so that can fit into the cleaner.
Go to the product page(click on the product name, "Clyn 6901", "UVC1", "O3N", next to the home menu) and scroll to the bottom you shall see a button "Write a review". All you need to do is clicking the "Write a review" button and leaving your precious comments or feedback for our product.
If you are unsatisfied with Clyn product you purchased for any reason, you can return the undamaged product in original condition within 30 days and we will fully refund you. Please note that 10% restocking fee will apply to the final refund.
1. Email firstname.lastname@example.org with your order number and in the email title put "Refund+your order number +product name(UVC1 or Clyn 6901 or O3N)".
2. You will receive the email with shipping address to our warehouse.
3. Once we receive your return in original condition, we will complete your refund. Please note that 10% restocking fee will be applied.